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I was at level 530 while playing on my windows phone and after sync with facebook, I totally lost my progress and went back to level 1. Kindly help me out as I want back the back where it was
Hi, I have the same prob as yasheel, have always been using the King account to save my progress until today my sister asking for lives and told me to log into Facebook and after i did my progress is back to level 1? If I logout of Facebook and login King account again my previous progress is there so is that mean I can only sync to the local account OR Facebook and not both? If my sister has hers sync to Facebook and mine with King can she still ask me for help/for lives or both of us have to be sync to the same account type? My device is iPhone 6 Plus and tab s2
Hi Yasheel! Do you still have the levels on Facebook? If yes, then it's a matter of reconnecting the game to Facebook. Not sure what the 5868270431 code means - would that be the error code you received?
Cheers :-)
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…