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I delete candy crush from my husbands ipad

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Maureen_Carrel
Maureen_Carrel Posts: 1 Newbie
in Support

I deleted candy crush from my husbands iPad by mistake and when and added new icon all his levels have disappeared and he is back at level one. Is there something I can do to get the levels back? He was not logged in through Facebook

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  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
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    Hi Maureen! If the game was not connected to Facebook then all game data is stored locally on the iPad. I suggest you try a restore from iCloud or from your last chosen backup program. If there is no backup then I don't think there are other options than contacting a professional company that can restore data on mobile devices.

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  • LisaBa
    LisaBa Posts: 225 Level 2
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    I really suggest syncing your account with FB. You can help friends out and they can help you too, but more importantly your progress will be saved and you can even play on more than one device. Plus should you ever need to re-install the game, you will know that your progress is safe.. I hope you managed to get your husband's levels back. 

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