Received Congrats pop-up window but no rewards for 5000 or 10000 green candy match levels.

Hi Jay Hunter and Dilys Ma,

Please see the email with further instruction, so we manually can add the correct bonus to your game account. Thanks.

V551dln; kindly write back on the message if you have received the wrong amount in compensation. Thanks

I don't see an envelope. I completed this when there about 20 hours left on the challenge. I got 30 gold bars and a few of the power ups but not all. I see no envelope icon o click please advise.

Hi,

Seems there was a glitch in the game in order to receive the correct bonus. Please see the email with further instruction, so we manually can add the correct bonus to your game account. Thanks.

The happened to me too. I would like the rewards, so please send me an email as well. I also recently won the jackpot on the booster wheel - something I'd been attempting for months. When I finally got it? Nothing. Just sneaky, deceptive business practices from King.

Hi, Mark. 

I had/have the same issue. I thought the rewards were off when I hit 10,000, but didn't know I could contact you to get it resolved. I got the 50 gold bars, but not the 50 lollipops. At this point, I'm not even sure what the prizes actually were...  :-(

I'm on an iPhone and it doesn't give the envelope referred to on this platform. How do you want me to contact you to resolve it?

thanks! 

I have the same problem! should have received 10 lollipop but didn't

I'm the same, got the requisite number and got the Congratulations window, but never received the rewards.  I don't play via Facebook, so I suppose that's me sunk then.  I had to sign up to a FB account just to post on here which I found annoying.