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Progress Glitch - Candy Crush Saga
CBrownstein
Posts: 4
Level 1
in Support
My account has a very odd bug. On my Android devices, my progress is suspended on level 866 with a 10-digit high score to beat to advance. However, levels 868, 891, 892, 895 - 901, 903, and 905 are all visible and available to play. On Facebook, using my PC, my progress shows as suspended at level 920. I have properly gotten to and beaten level 866, but am unable to advance. Please advise.
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Answers
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Hi! Level 920 on Facebook sounds correct. Sounds like you have a corrupt install of the game on your mobile device. Please make sure that you have up till level 866 on Facebook - if yes, then please uninstall the game on your mobile device, reboot, then re-install. After this you should be able to connect to Facebook again and sync your progress correctly.
Cheers :-)
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The problem persists after reinstalling.
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