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Where is the music?

Misty_Sena
Misty_Sena Posts: 42

Level 3

When I played today, there was no music while I was playing the game. My settings show I have music "on" and there was music before I started the round and music after. Those who don't want music while their playing have the option to turn it off. I LIKE music while I play. How can I resolve this?

Answers

  • kiara_wael
    kiara_wael Posts: 156,995

    Hi and Welcome to the King Community

    Some players report for same Issue , which device are you play ? meanwhile Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

  • JeffMakesGames
    JeffMakesGames Posts: 118
    edited December 2021

    @kiara_kashyap

    I seem to have the same issue. I play CCS on Facebook. I checked in Firefox and in Chrome and no music plays. I heard the new holiday music plays in iOS and maybe other downloadable apps, but not on the web.


    Interestingly, this issue has occurred before in the past where the downloadable apps got new music themes for events, and web versions ended up losing their music entirely until the event has ended.

  • Lindark
    Lindark Posts: 5,713

    Hi! I've seem a couple of people comment on this today. There may be a glitch. Let's see what happens, cheers!

  • Glenn1972
    Glenn1972 Posts: 16,650

    Hi @JeffMakesGames , we may have spoke earlier

    Candy Crush Saga is working on a known connection issue and this could be a related cause to your issue

    As work continues Candy Crush Saga is asking for our patients until the problem is fixed

    Please keep checking back with us if problem persist and provide feedback. It will help

    Thank you

    Kind regards

  • Bertha2021
    Bertha2021 Posts: 1

    Level 1

    These are also interesting and fascinating things about music. They are very interesting and interesting, thank you for sharing these

  • Misty_Sena
    Misty_Sena Posts: 42

    Level 3

    Nearly a month now and a feature that has been part of this game for YEARS still hasn't been fixed.

  • moetken
    moetken Posts: 2

    Level 1

    My music went out over 3 months ago and I still have not gotten it back. The music works fine on my phone but does not work on the iPad.

  • moetken
    moetken Posts: 2

    Level 1

    My music went out over 3 months ago and I still have not gotten it back. The music works fine on my phone but does not work on the iPad. I’ve tried deleting the game multiple times and resetting the device but nothing every works. Any other suggestions?

    thanks!

  • Misty_Sena
    Misty_Sena Posts: 42

    Level 3

    It's their fix. I have muxic between rounds (playing on laptop Win10) but not during game play. Throws my game off actually. Happy New Year!🍾

  • Misty_Sena
    Misty_Sena Posts: 42

    Level 3

    YAY! The music is back!😁

Hey! Would you like to give us your opinion?