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This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
Why is my game closing once I click play?
There were some issues with the game on the Windows app that caused the app closing down or crashing.
This has now been fixed!
If you still have issues with game when playing via the Windows app, please try our trouble shooting steps HERE.
Thank you for all your comments.
I deleted Candy Crush Saga and reinstalled it and retrieved my games from Facebook and it is running perfectly.
Fixed now. Thank you.
Hi there, it seems quite a few players are having issues with the game shutting down today. It may be that King needs to fix something :) Cheers!
Hi there, it seems quite a few people are having this issue. I think King will address it soon. Hold tight!
Hello, it sounds like quite a few players are reporting this. It may be something King needs to fix :) Hold tight!
Hello, it seems quite a few people are having this issue. It may be a problem that King has to resolve for us :) Hold tight!
It might be due to it being a brand new feature. It will be fixed soon :) Have a great day!
Problem loading last night. This morning all is working again.
Thankfully this morning when I tried to play via King on Laptop Windows 10 all was fine again. I just missed out on playing last night.
My game is now working!
I saw in our group some players report that Win 10 app is keeps shutting down
How long before its fixed
I have rebooted etc
Now it's all over(for my device) hope same to you too. I think they have repaired the glitch. You can freely play now.
All fine now - reset the Candy Crush app as advised and was able to play but was back on Level 1 - disaster.
However went back a while later & my original level was restored back to 4339 and also my boosters etc.
So all ok now - thank you for your help anyway
Hello.
This happened to me too. It's just because the new season has already started and it isn't compatible in laptop/windows version. However, in android there was no problem at all. The one and only thing you could do is installing the app in another device and login with the same login details. The problem will be solved.
thank you again so much
Sometimes it does happen that you get the Level 1 if the game is restarted or not probably connected to server. But you will never lose your progress if you have saved it through facebook or King ID.
Good that you have got it back.šš
I have just loaded Candy Crush and pressed play only to find my current level has been restored to 4339 - hooray!
So pleased as I can now continue playing as I would have given up playing altogether if I had to start from Level 1 again.
Thank you for your help - it is much appreciated.
Hi and Welcome to the King Community
Thank you for report it will give this feedback to the Game Team , Meanwhile please check this pageĀ Here
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Is there a bug in CCS app?
Tried reset and reinstall (Windows 10) to no avail! Whats next?
Disaster I have done the reset as advised and I am now able to play but I am Level 1! However I was on Level 4339 with various boosters etc.
Is there any way that I can restore the situation back to Level 4339 etc.
I am on level 1742, and the game shuts down when the Sam's Streak screen X is pressed.
Hi, is there a problem with Candy Crush Saga, on Windows 10, only will not load? Thank you.
IT'S FIXED
You do have to clear your browser cache, then log right out using shutdown not restart, log back in and then it works !!
Comprei no jogo e nĆ£o chegou a compra
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
Ganhava vidas extras agora jĆ” nĆ£o ganho mais ,sempre era uma ajuda para avanƧar na competiĆ§Ć£o.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
