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💻️ Game crashing/ closing down on Windows app

De-Anna_Speed
De-Anna_Speed Posts: 13

Level 2

edited January 2022 in Support

Why is my game closing once I click play?

Best Answer

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓

    There were some issues with the game on the Windows app that caused the app closing down or crashing.

    This has now been fixed!

    If you still have issues with game when playing via the Windows app, please try our trouble shooting steps HERE.

«134567

Answers

  • dondee0410
    dondee0410 Posts: 19

    Level 2

    edited January 2022

    I've tried to restart the program many times, but every time I turn of the new event 'Sam's Sweet Streak', the program just shut down. Can anybody help me?

  • Mine gane is doing the same thing

    HELP

  • pittpat
    pittpat Posts: 5

    Level 2

    Game loads but when you click on anything you get a loading wheel then game turns off completely.

  • dondee0410
    dondee0410 Posts: 19

    Level 2

    mine too lol

  • millimilk44
    millimilk44 Posts: 8

    Level 2

    Same thing is happening to me. I unistallend and installed the game, but the issue is still there :(

  • IccleMe
    IccleMe Posts: 5

    Level 2

    Me too....I've repaired, reset, uninstalled & re-installed. It's borked!!

  • LyndallD
    LyndallD Posts: 230

    I am also having a problem loading Mindful Journey. When I click on Play the game shuts off.

  • LyndallD
    LyndallD Posts: 230

    When I click on play the game shuts down. Anyone else having this problem?

  • LyndallD
    LyndallD Posts: 230
    edited January 2022

    Game starts loading and gets to Play. When I click on Play the game shuts down. Anyone else having this problem.

  • Michael-6
    Michael-6 Posts: 987

    After the Sam's Streak, it tries to load a Season Pass event, and crashes. The Season pass actually loaded for me once but once i exited it the game then crashed anyway.

This discussion has been closed.

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