Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 2
Why is my game closing once I click play?
There were some issues with the game on the Windows app that caused the app closing down or crashing.
This has now been fixed!
If you still have issues with game when playing via the Windows app, please try our trouble shooting steps HERE.
I've tried to restart the program many times, but every time I turn of the new event 'Sam's Sweet Streak', the program just shut down. Can anybody help me?
Mine gane is doing the same thing
HELP
Game loads but when you click on anything you get a loading wheel then game turns off completely.
mine too lol
Same thing is happening to me. I unistallend and installed the game, but the issue is still there :(
Me too....I've repaired, reset, uninstalled & re-installed. It's borked!!
I am also having a problem loading Mindful Journey. When I click on Play the game shuts off.
When I click on play the game shuts down. Anyone else having this problem?
Game starts loading and gets to Play. When I click on Play the game shuts down. Anyone else having this problem.
After the Sam's Streak, it tries to load a Season Pass event, and crashes. The Season pass actually loaded for me once but once i exited it the game then crashed anyway.