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Why is my game closing once I click play?
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There were some issues with the game on the Windows app that caused the app closing down or crashing.
This has now been fixed!
If you still have issues with game when playing via the Windows app, please try our trouble shooting steps HERE.
IT'S FIXED
You do have to clear your browser cache, then log right out using shutdown not restart, log back in and then it works !!
Hi, is there a problem with Candy Crush Saga, on Windows 10, only will not load? Thank you.
I am on level 1742, and the game shuts down when the Sam's Streak screen X is pressed.
Disaster I have done the reset as advised and I am now able to play but I am Level 1! However I was on Level 4339 with various boosters etc.
Is there any way that I can restore the situation back to Level 4339 etc.
Tried reset and reinstall (Windows 10) to no avail! Whats next?
Is there a bug in CCS app?
Hi and Welcome to the King Community
Thank you for report it will give this feedback to the Game Team , Meanwhile please check this page Here
Thank you for report it will give this feedback to the Game Team , Meanwhile please check this page
I was playing Candy Crush earlier today successfully however now after I load it and press play it exits from the app. Restarted my laptop several times and tried numerous times with no luck.
I had the same experience. This is just because of the new seasonal update.
You might probably experience this issue if you're playing on PC
Every time I log in to play Candy Crush I get so far and then it closes down. How can I stop this happening?
@kiara_wael
You are incorrect. This is clearly a King problem. Who can/will fix this on King's end?
I guess this may help:
https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading-on-mobile
Same here
Same thing is happening when I try to play, but I am using windows 11.
Me too !! Reinstalled but no joy.
Same here, I think it is caused by the latest version update in Windows 10. The version number is 1.2180.3.0. Once again, rely on the Free Quality Control Officer.
Which device are you play , Please check this page Here. Let me know if its works
