Having trouble logging in?

Susan_Kimbrough · March 2020

I’m having trouble logging in to save my progress on Candy Crush Saga and I’m sending Gold Bars. I’m not able to receive my gold bars from my friends who are helping me or sending me lives. What is going on I have done updates on the candy crush sage app and nothing has helped. Can anyone help me with my problems??

Crazy Cat Lad · March 2020

Hi @Susan_Kimbrough and welcome to our Community!

Do you have issues connecting the game to Facebook? If so, check the page here.

Please note that it is not possible to send Gold Bars between players. You can only send Lives to each other.

evolvingdoor · January 2022

I'm having difficulty logging in. I can log in to the community page here, but not the Games. When I click on the icon to login, nothing happens. I've deleted cookies and tried again to no avail. Is there still a connection issue? Can someone help? Please.

Lindark · January 2022

Are you able to try with a different browser or device and see if that works?

evolvingdoor · January 2022

Thank you for that suggestion. I tried that, opened with Google instead of DuckDuckGo. I still get the same issue. The login icon doesn't work. I click on it and it doesn't take me to the game pages. I'm open to more suggestions.

Having trouble logging in?

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