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I haven't been able to load any level since Saturday, it keeps freezing everytime. Can someone please help me out?
Did this fix the problem?
Hey Savita Try the following, it should fix the problem for you.
Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com
If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out
https://www.youtube.com/watch?v=OESCE4Jj2tU
Fingers crossed this works for you!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
