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Hi Kathyparsonsgrov! Please try the strategy shown in this video clip:
https://www.youtube.com/watch?v=v2HEIAlqvrI
You also mention level 865 - please check this page for help: https://care.king.com/en/candy-crush-soda-saga/candy-crush-level-865
I hope you pass the level with 3 stars! :-)