Candy Crush Saga

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the game won't install

Steve2050

i had the game earlier , tried to contact the store for couple of days where i had problems doing that so i decided to uninstall the game and re install again , apparently since then the game won't install and it always show pending status in the install bar ... i am using lumia 930

i tried everything mentioned online and nothing work .. tried restarting my phone , soft reset , time switch to manual instead of auto , region , soft rest again , cancel the download tens of times , even manually install will give an error because of the update it direct you to the store again , this is so odd to have such an issue for a week now

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Malika

hi steve.

i am having the exact same issue with candy crush on my phone since last two days. I wanted to know if your's was resolved somehow or you had to factory reset your phone?

thanks

Wunderbaum

HI Steve! Have you tried switching from 3G/4G to WiFi (or vice versa)? - could be the Internet connection. Also you can try installing directly from the website: http://www.windowsphone.com/en-us/store/app/candy-crush-saga/aebbdef8-1792-488b-a7be-7596a1720166 by clicking on "install".

Last step is to do a factory reset of your phone (don't forget to backup your photos and emails)

Cheers :-)

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