Been having this trouble for months! Tried everything suggested. Logged out and back in with the iPad app. Still my levels don't match. I have read so many have the same problem. For a company, you are majorly LAME for not fixing this. If it doesn't get rectified soon, I will stop playing and block the app. there is NO excuse for a serious bug like this to go on for as long as it has for so many users. You should be ashamed of yourselves as a company!