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bug on level 984

mamareebmamareeb Posts: 6
in Support

If you try to use a booster at the beginning of the game you get an error message and lose the booster and the life without ever getting to start the game. I just lost one fish booster, one rainbow sprinkle thing and 2 lives. I will get a copy of the error message next time. Thanks.

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Answers

  • Diana_MiloneDiana_Milone Posts: 11 Level 2

    I am getting the same thing level 981. I lost the sprinkle booster twice and my lives

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  • Hey! Would you like to give us your opinion?

  • mamareebmamareeb Posts: 6

    I just stopped trying to use any boosters before starting the game. It is annoying to accumulate boosters with the sugar drops and then not be able to use them! I can use lollipops within the levels. I am trying to just be happy they have been opening so many levels so quickly lately. They will probably fix this bug in the next couple of days (I hope!)

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  • DevilDuckieDevilDuckie Posts: 1

    I had the same issue lost a couple lives and some power ups hopefully they get it fixed soon.

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  • jpmama77jpmama77 Posts: 1

    Same issue, I have lost 2 jelly fish boosters. 

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  • StacktraceStacktrace Posts: 3

    Of course they won't give the bonus back even if it's clearly their fault 

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  • bfarschbfarsch Posts: 1

    I was slower than some of you. I lost three fish when starting 984 and lost four games from the booster crash and another when the game was going well and it locked up. Someone needs to make a fix!

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  • PyrromanisPyrromanis Posts: 1

    Same happened to me! This probably occurs because the level starts with the candies falling rather than been pre-set to specific tiles! Either make some candies start stationary so we can put boosts, or remove the ability to choose any boost before we start the level

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  • SPSuzSPSuz Posts: 1

    I had boots (and lives) stolen on two levels in this newest batch of levels. 

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  • LisaKaz75LisaKaz75 Posts: 2

    same on level 984 lost 2 lives and 2 stripe and wrapped candies.  Same error message as Stacktrace

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  • DrayfordDrayford Posts: 3

    I contacted King about this - they told me it was a bug that is being fixed and that I should not use any bonuses until the next update is released.

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  • StacktraceStacktrace Posts: 3

    I contacted King about this - they told me it was a bug that is being fixed and that I should not use any bonuses until the next update is released.

    seriously ?! this issue is known for ages ! it occured on many levels and they never fix it, neither reimburse the bonus
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