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I've been having the same issue since the 18th, but only on my kindle. It works fine on my iphone and I've passed multiple levels since then. I cannot connect with the kindle so it stays at the previous level. I tried contacting support and they gave me a generic response about connecting to facebook (which I don't use) so that was basically pointless. This is definitely an issue on their end and I don't want to uninstall either.
Same problem here. I am able to play online on windows 10 computer, on iPhone through app, but not on my iPad with app. I have uninstalled app and reinstalled numerous times. Have uninstalled Facebook numerous times. Just keep getting the error: “There was a connection error. Try again in a bit.” It’s funny, but before this all started happening, I was having an issue with the app not allowing my iPad to play in landscape mode. I installed the app for a month and reinstalled it back in November and that problem had disappeared. Then all of a sudden the connection error problem started in the last week or so. Looks like I might be uninstalling the app for good on my iPad and maybe leaving all King games for good.