Black screen in Firefox

Question

Game loads sometimes ...others times it does not. Game screen goes black and locks up. I have the latest flash and cleared all cookies , cache etc.

I fire up chrome and away we go no problems.

Any ideas ?  I have been using firefox for years and this happened a couple of days ago. Nothing changed on the computer ...its just started happeneing.

Wunderbaum · Answer

Hi Dean!

Try starting Firefox in safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

By doing so you'll be able to pinpoint if the issue is located to a plugin, a setting or something else.

Do you have the same issue when you play the game on King? https://king.com/#!/play/candycrush

Cheers :-)