Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Blank Messages

I have 30 messages on Candy Crush Saga but the details are empty. There is no picture or name to say who from and no detail. I can't accept them or get rid of them. I've logged in and out of FB connection, closed the app and reopened. Everything is up to date as far as I am aware so how do I get rid of them. I still get messages from friends but these blank ones I have no idea who they are supposed to be from and what they are.

Accepted answers

Crusher18

Hey Diane, if all of your levels are backed up on Facebook (you can check this on your PC to be sure) then you are safe to re-install the game on your iPad. When the game is reinstalled you can log in again to FB and your levels will be there. Please note that any free Boosters that you won may be lost during this process... you can always win more though Let me know how you get on once you have re-installed the game.

All comments

Crusher18

Diane_Barry

Hi thanks for getting back to me. The messages are all fine on the PC version seems to be a problem just on the iPad. If I delete the app on the iPad and reinstall it will i lose everything and take me back to level 1? Thanks Di

Diane_Barry

Hi Diane, are you able to check the messages on Facebook on your PC? If not, then try force closing your apps and restarting your tablet. Let me know how you get on.

Crusher18

Hi Diane, are you able to check the messages on Facebook on your PC? If not, then try force closing your apps and restarting your tablet. Let me know how you get on.

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Accepted answers

Crusher18

All comments

Crusher18

Hi Diane, are you able to check the messages on Facebook on your PC? If not, then try force closing your apps and restarting your tablet. Let me know how you get on.

Diane_Barry

Hi Diane, are you able to check the messages on Facebook on your PC? If not, then try force closing your apps and restarting your tablet. Let me know how you get on.

Diane_Barry

Crusher18

Why my game is crashing all the time. It’s not a stress buster it’s a stress creator 😁
pls upgrade the software you are taking our precious time.
Delete one of the game Candy Crush Saga I have 2 games on 2phone and one got to go and one cat to go
yes I need to ask question about my game Candy Crush I am on level 4 84 and I need to delete that because the other phone I got I am on level 1190 I really need to keep this I am so far up there so I will delete one of them and that's level 484 thank you for your support
Free move off
AMy ad free move off
Level 10054
I've got to level 10054 and have been stuck on it for days, I cannot move I have tried nearly everything. Does anyone have any suggestions without my having to send £80 on bonuses?
Não recebi minha compra
Realizei uma compra ontem, já realizei todos os processos e mesmo assim não recebi.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…