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Can purchases be restored to a new device?

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lisa6538
lisa6538 Posts: 2 Newbie

My old tablet died and I had just purchased a package of gold and candies for $5.99.  How can I get that purchase on my new tablet?  I can see the purchase on my google wallet account, but I don't have any gold or candies in the game.  

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  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    Hi lisa6538,

    Did you have the game connected to Facebook? If yes then all your gold bars, game progress and high scores will be synced there. All you'll have to do is to connect the game to Facebook from your new tablet.

    Please notice that boosters can not be transferred between devices. You will have to either use them from your old device or from a backup from your old device restored to your new device.

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