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I was on level 966. I had to buy a new iPad. All levels were lost. I didn't have them backed up. Is there any way to retrieve the levels. If not, I will have to stop playing. Will not go back to beginning. Thank you.
Hi Catherine,
I'm sorry to hear your about your iPad issue. Good thing is that there are several steps you can take to restore your progress:
1) Did you have the game connected to Facebook? If yes then all your progress can be restored by connecting the game to Facebook
2) Did you have the game connected to Kingdom? Same as above - simply click on the orange button and login with your email address and you'll be back to level 966
3) Did you use iCloud backup? If yes then simply do a restore of the app back to your new iPad. If you still have access to the old iPad then simply activate iCloud backup and complete a full backup of your old device.
Thanks and I hope you'll get back to level 966 again :-)
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
