Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

All Candy Crush Data lost - Player ID 6289581513 - No facebook or account backup

Hello -

When I transitioned to a new iPhone for some reason none of my candy crush data went with it. I was very far along... somewhere in the 600s but not sure the exact level. Is there a record of where my progress was at and is it available to be restored... I would love to continue spending money in the game but will have to drop the habit if I need to start from scratch.

Accepted answers

All comments

Aaron_Bumgarner

Hi Aaron, haven't you played in a while? I know by heart where I am, surely because I sometimes spend days (if not weeks) on the same level..
Do you still have your old iPhone? Then simply charge it and open the Candy Crush Saga App. Go to settings and tap the cogwheel. Tap the orange icon, then choose an avatar and username. Enter your email address and choose a password.
Go back to the game and to your level. You now have created a Kingdom account and your progress has been registered.
This means that you can now Kingdom connect on your new iPhone too and continue your level in the 600's.

I just really haven't paid attention to the level number past about 400...Sold my iPhone before I logged on to CC on the new phone and realized what had happened. There has to be information based on my apple ID considering the purchases made - I am embarrassed by what I have spent on gold bars so and I would think they want this type of customer back.

Tune_D

Hi Aaron, haven't you played in a while? I know by heart where I am, surely because I sometimes spend days (if not weeks) on the same level..

Do you still have your old iPhone? Then simply charge it and open the Candy Crush Saga App. Go to settings and tap the cogwheel. Tap the orange icon, then choose an avatar and username. Enter your email address and choose a password.

Go back to the game and to your level. You now have created a Kingdom account and your progress has been registered.

This means that you can now Kingdom connect on your new iPhone too and continue your level in the 600's.

Welcome! 👋

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