Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

How do I solve the problem of loading Candy Crush on Facebook

I have on a few occasion had trouble getting Candy Crush to load up and it stops at 3 or 4%...I can go off and play any other game when this happens but still that doesnt solve the problem of loading Candy crush...Can someone give me a tip on why this would be happening and how to solve the problem...

Accepted answers

Crusher18

Hey KC Morcom! Have you seen my earlier thread regarding issues like this? There is a video and some steps to follow which should help you to fix this problem.

https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002

Let me know how you get on with this You will be back crushing those Candies in no time!

All comments

KC_Morcom

The advice I was given to fix Candy Crush loading problems did not work...I followed all the prompts and installed google chrome etc etc...Im feeling quite disappointed that all this trouble and time to fix something has got me no where...I spend money on Candy Crush from time to time with playing the game and I am not going to be forced in to playing another game because my preferred game is stuck and wont load...Therefore unless someone can really fix this then the loss of dollars is going to continue for Facebook and Kings...

KC_Morcom

Hey KC Morcom! Have you seen my earlier thread regarding issues like this? There is a video and some steps to follow which should help you to fix this problem.
https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002
Let me know how you get on with this You will be back crushing those Candies in no time!

Hi Crusher 18...I watch the video and followed the prompts and even installed google chrome again since I'd only been using Firefox these days..I did everything the video said but I still am having problems with Candy Crush and its only loading up to 4%...I tested other games and they still are working as usual but just not Candy Crush

Crusher18

Hey KC Morcom! Have you seen my earlier thread regarding issues like this? There is a video and some steps to follow which should help you to fix this problem.

https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002

Let me know how you get on with this You will be back crushing those Candies in no time!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Crusher18

Hey KC Morcom! Have you seen my earlier thread regarding issues like this? There is a video and some steps to follow which should help you to fix this problem.

https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002

Let me know how you get on with this You will be back crushing those Candies in no time!

All comments

Crusher18

Hey KC Morcom! Have you seen my earlier thread regarding issues like this? There is a video and some steps to follow which should help you to fix this problem.

https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002

Let me know how you get on with this You will be back crushing those Candies in no time!

KC_Morcom

Hey KC Morcom! Have you seen my earlier thread regarding issues like this? There is a video and some steps to follow which should help you to fix this problem.
https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002
Let me know how you get on with this You will be back crushing those Candies in no time!

KC_Morcom

⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Invisible awards
This is happening a lot. Anyone else?
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Rewards
I am not receiving my rewards

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…