Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I cannot move on to level 261?

I have completed level 260 on candy crush on my phone. I have to have to ask 3 friends, which I already know, but it's saying I've asked 3 friends already?

How can I fix this bug? I also can't just buy a ticket either which I find bizarre.

It also won't sync with facebook it says it has, but on the laptop it says im on level 254 when I'm not.

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Skyefleur

Hi, i have won on FACEbook, not on my device the level 260, i did move to 261 and played one or two games and now i'm back to 260 for no apparent reason. Can you guys do somehting ?

Tune_D

Hi @gromit, what device do you play on? Did you check for updates for your device and apps? If you play on PC too, you could pass the level there too and synchronize your progress afterwards with your mobile device.

Did you get any error message after the Sugar Crush on 260?

gromit

Has anyone solved this problem as yet? I have also done level 260 successfully twice and it will not move on to level 261?

jbenckert

I have the same problem. I've completed level 260 3 times and it has not moved to level 261. I'm connected to Facebook with not problems. This is very frustrating!

Tune_D

Hi Tejal, check for updates for your device and apps. Do a restart and try to use a WiFi connection when connecting to your Facebook. You can also get passed this roadblock through PC indeed, either on your Facebook or on King.com. If it doesn't work properly on your laptop, then try to play in another browser. Clear cache and make sure other open tabs and programs are closed.

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Tune_D

jbenckert

I have the same problem. I've completed level 260 3 times and it has not moved to level 261. I'm connected to Facebook with not problems. This is very frustrating!

gromit

Has anyone solved this problem as yet? I have also done level 260 successfully twice and it will not move on to level 261?

Tune_D

Did you get any error message after the Sugar Crush on 260?

Skyefleur

Hi, i have won on FACEbook, not on my device the level 260, i did move to 261 and played one or two games and now i'm back to 260 for no apparent reason. Can you guys do somehting ?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…