Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

All of my boosters have disappeared

The game froze last night whilst in the middle of a game. I turned my Nexus off, then on and loaded Candy Crush back up. All of the lives I have received are there and the gold bars I have won from doing challenges and from going back to collect candy drops, but all other boosters I have had from daily spins or candy drop collections have disappeared. I had 17 switches, 11 lollipops, and at least 60 sprinkles and over 30 on all other boosters. I have been going back for weeks to collect candy drops so I have boosters to progress. How can these be restored? The restore purchases does not work - how can the game lose some progress but retain lives and gold bars?

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I've seen a lot of comments like this on the site and here's my answer for you Sam:
https://care.king.com/en/candy-crush-saga/lost-all-my-boosters-2031757086

Thanks for that, seems silly it stores some things but not others and it should give limits if boosters just disappear after collecting for so long

I've seen a lot of comments like this on the site and here's my answer for you Sam:

https://care.king.com/en/candy-crush-saga/lost-all-my-boosters-2031757086

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Accepted answers

All comments

I've seen a lot of comments like this on the site and here's my answer for you Sam:

https://care.king.com/en/candy-crush-saga/lost-all-my-boosters-2031757086

I've seen a lot of comments like this on the site and here's my answer for you Sam:
https://care.king.com/en/candy-crush-saga/lost-all-my-boosters-2031757086

Thanks for that, seems silly it stores some things but not others and it should give limits if boosters just disappear after collecting for so long

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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…