Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 2
Here's a screenshot AFTER I had to pay 10 gold to continue playing. I used the round booster (don't know names) that clears all of the same color candies. The only bombs I had left, I thoroughly checked prior to using, were all green. It exploded all remaining bombs (green) but then the level failed because a bomb went off yet all bombs were destroyed by the booster. I want my gold back. Also, as in the picture, the green bomb showed back up 1 space down from where they were but it now lists 5 moves left. There are a lot of annoying glitches and I have spent a lot of saved up boosters and gold because of them. I reached out to King a few times but I guess they are either ignoring players or they are on a permanent vacation.
King is on vacation right now, please check later.
Hi and welcome to the King Community
Sorry for the inconvenience , thats look like glitch, For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.
They been on vacation for a year now? But I can see how the thousands of employees spanning through London, Stockholm, Barcelona, Malmo, and Berlin, Malta, New York and San Francisco could coincidentally all be on vacation at the same time. And if they are, they just decided 245 million active users can just deal? Sounds legit. Just saying.
The glitch had caused me to lose everything. It wasn't from purchase but from saving up. Well, except the gold spent to continue the game.