Will not advance to next level

Question

Candy crush saga came installed on my windows phone. I am currently on level 215, and have completed this level numerous times. After Sugar Crush, & Wonderful Level Completed, instead of advancing to the next level, the game changes back to my games list. This is the only game I play. I have even updated the game a month ago. Thank you for your help & reply

Cindi_West · Answer

My App is updated, but after passing level 361 it will not advance to level 362. Please help.

KingsPinn · Answer

If the last time you updated was a month ago then I recommend checking for updates again as I'm sure there have been a few more recently. If the game is kicking you out then it might be a memory issue as well. Check that you're running with enough free space & RAM on your phone.