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My envelope for requests and help has disappeared. I have tried disconnecting from Facebook and reconnecting and it still doesn't work. I have requests out there that i can see on my home computer but not on my mobile device. HELP!
Hey Sherri, the envelope on facebook is different to the mobile version. If you have requests on Facebook it can be possible that they will not be available on mobile, I think it depends where they were sent so maybe this is why you have no inbox right now.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
