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This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.
I’ve tried locking the screen to no avail.
Anyone any ideas as to how to fix this?
thanks
JBH100
This test ended in December 2021.
There is a similar test running in February 2022. You can find a new thread about this here:
There is a play test in the game on mobile devices where the game is only available in portrait mode.
Therefore landscape mode is not available for some players at the moment.
The play test started this week and will approximately be live for a month.
We hope that you can enjoy crushing the candies in portrait mode during this time!
I have spent a lot of money buying gold bars to finish out levels! This is what KING does to spoil our fun? I/WE NEED THE SCREEN ORIENTATION OUR CHOICE. PLEASE DO NOT FORCE PORTRAIT ON US, MR. KING.
I have the same problem on one of my iPads. I have been playing on this ipad for years in landscape orientation. All of a sudden CC insists on portrait. So annoying! Please give us liberty.
Is this a mandate from the communist government?
Oh no!!^%$##@@ My other iPad now is fixed on Portrait orientation! What's going on, KING?
Please bring back Landscape orientation on iPads. Thank you.
Same thing. I am using a Kindle Fire tablet.
Hello Yudy34 unfortunately there is no fix for this as the fixed orientation view is part of a test being carried out by King. Please leave your feedback in the thread linked by Glenn.
Hi there! You might be out of luck if you are playing on iPad. Mine is stuck in portrait mode too!
Hi @yudy34 , Welcome to the King Community!
Sorry for the inconvenience. Please do the standard trouble shooting by loging out, update your game App, restart your device and login, if playing through browser please clear cache/ history. And login again.
If you have completed the steps above with no resolve and are using an iPad device please follow the link below
For other devices, please tell us what device you use to play your game on
Thanks
Tap the words “View Post” in the link below to open ⤵️
How can I play in landscape? Only opens in portrait as of today.
Not fixed for everyone sadly… not sure what is going on, I guess they know how to fix it?
Not fixed for everyone sadly, not sure what is going on….
Finally!!! Thankyou and don’t do it again 😂😂😂😂
I don't believe it !!!
Just checked and OMG, back to normal.... WOO HOO
Finally back to normal tonight, landscape.
Landscape mode STILL NOT WORKING and it's been well over a month now since the reply was that the testing period was going to be about a month
When is this going to be fixed because it's pretty annoying, especially when you have no say in whether or not you want to be part of this so-called 'test'
Just want to be able to play the games here...Having no luck. :( Any help would be appreciated.
Yes, I find it frustrating to play on my iPad too! I just stick to my phone usually, LOL
Been a month now and still not changed, ridiculous 😡
Hi and welcome to the King Community
Thanks for the feedback, will pass this to the Game Team, and for more Information please check this page
Please please, when are you going to sort out the orientation issue for iPad’s. It is so frustrating and the top of the screen icons are cut in half. They are not properly visible.
Please sort this out soon.
thank you, one very annoyed player 🙃🙃
Please check this page for Informations
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
