Candy Crush Saga

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Friends and Profile Picture have changed.

I have been playing Candy Crush for a while, not logged into facebook. All my 'freinds' (people on similar levels) have disappeared, along with my boosters. In addition my profile picture appears as an onion in one place, (I selected the cat) and not at all along the progress path. What has happened? It seems my profile has been corrupted, because it is the same on my phone and iPad. I can't now ask for help like I used to, and I have done nothing different. I still have friends etc on Candy Crush Soda.

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Kay_Newman

I know when you sign up to the kingdom you choose your avatar etc, so maybe you've just added another profile to your game. In the app, try and log out from this account and put in your original email/username etc then your old profile should return.

I have not added another profile. I have the same profile, login, avatar for Soda, and that all works fine. I have logged in and logged out, deleted and reinstalled the app, etc etc. I have lost my bonuses everything. It is my profile that is corrupt because I have the same issue on my phone app with Saga. Only my progress is saved.

KingsPinn

I know when you sign up to the kingdom you choose your avatar etc, so maybe you've just added another profile to your game. In the app, try and log out from this account and put in your original email/username etc then your old profile should return.

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KingsPinn

Kay_Newman

I know when you sign up to the kingdom you choose your avatar etc, so maybe you've just added another profile to your game. In the app, try and log out from this account and put in your original email/username etc then your old profile should return.

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Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks