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Can't play candy crush on iPad. Sometimes allows one game but then crashes out but more often does not allow play at all. All other games are ok.
Hi Crushmph!
I suggest you try the following steps:
1) Please update Candy Crush to latest version here: https://itunes.apple.com/us/app/candy-crush-saga/id553834731?mt=8
2) Reboot the iPad, then close any apps that starts automatically
3) Start Candy Crush and in most cases the game should load and play OK now.
If the game still fails to load then you might have to do a factory reset. Please make sure you have done a backup of your iPad to iCloud, as all local data will be erased.
After factory reset I suggest you only install Candy Crush. If all OK then you can add all your other apps afterwards.
Cheers :-)
Hi Judy!
If you are using an older iPad then please see these two threads:
https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Some of the older phones and tablets can't run the game so this might be the issue.
I guess you guys aren't going to fix this. It's been like this for at least 3 months now - maybe longer. IF the game loads at all, it blacks out within seconds of trying to play. Bummer. I can only play when I am at home and not on the road.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
