Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Candy Crush Soda Saga and also Candy Crush Saga still don't load on Facebook nevertheless the problem has been marked as "Solved" - what can I do?
I tried that all - Flash Player ist up to date, browser is up to date, Java is up to date. I have cleaned cache and cookies. Other King Games like Bubble Witch and Bubble Witch 2 work without problems, but Candy Crush and Candy Crush Soda don't load - and that's the same with Firefox and with Opera. I have seen the video - I tried that all!
Hey Brigitte- I believe that there was an isolated problem with Candy Crush Soda causing a Flash error message to appear, this has now been fixed. If the game is still not loading on your computer chances are the usual troubleshooting steps will fix it.
Make sure your cache is clean and the Java is up to date. I use the site https://www.whatismybrowser.com to check these. After doing this, try to load the game again. If still no luck, try a different browser- I always use Chrome.
Have you also seen the video that King made to help with all of the troubleshooting steps?
https://www.youtube.com/watch?v=OESCE4Jj2tU
Let me know how you get on :-)
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks