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Incompatible to rca tablet?

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juliekr
juliekr Posts: 1 Newbie
in Support

I have an RCA 11 Maven Pro tablet with android lollipop. I get to playstore and it says incompatible with my device. Please help and ty.

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Answers

  • StuckInATree
    StuckInATree Posts: 4,755 Level 3
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    Seems to be happening to a few people on Android. You can find out why your device has been deemed incompatible by clicking on the small plus icon in the bottom right corner of the message.

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  • StuckInATree
    StuckInATree Posts: 4,755 Level 3
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    Found this, apparently following this has helped some with this problem!

    1) Go to your apps folder and click on the 'settings' icon

    2) Scroll down to the section called 'apps' and click on it

    3) Scroll down to 'Google Play Store' and click on it

    4) Click 'Clear Data' and click OK on the 'Delete app data' dialog box

    5) Restart your phone and you should now be able to download the game.

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