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Sent back to 1st level after changing iPhones

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Matt_Hassmer
Matt_Hassmer Posts: 2 Newbie
in Support

I switched from an iPhone 4 to an iPhone 5s & after loading all my files from my iTunes on my computer, Candy Crush Saga has started me at the very beginning.  I was on level 302!  Is there any way you can help me with this?

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  • Matt_Hassmer
    Matt_Hassmer Posts: 2 Newbie
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    This was answered in a related post, so i'm basically answering my own question.  If you connected to Facebook, then you should be able to get your levels back.  On your old device, connect to Facebook.  If you already have CCS open on your new device & it is connected to Facebook, disconnect it from Facebook & close the app.  Once the old device is connected to Facebook, open the app on the new device & connect to Facebook.  Your levels should be restored.  Took quite a bit of searching to discover this.  Hopefully, others can follow these few instructions & won't have to search like I did to piece together the answer.

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