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Lost progress in Candy Crush while playing on iPad through app. how do I restore?

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csetlow
csetlow Posts: 1 Newbie
in Support

This is the second time I have lost all progress and reset back to the beginning.  I was in the 1000s level this time. How do I restore my progress?

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Answers

  • aCe
    aCe Posts: 1,442 Level 2
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    How do you save your progress, with facebook or kingdom? 

    It could be that you have just lost your connection and need to re-connect. Check in the app settings (bottom left) to see if you can reconnect again and this should return your progress. 

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