Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

All You Need to Know About All Stars 2026

Learn More

Candy crush and alpha Betty crash on my iPad. Any ideas?

I scan get these games started, but they crash almost immediately. The problem seemed to start after the most recent iOS update. My games and iOS are up to date on my iPad 2.

To ask your Question:

Accepted answers

All comments

ElinaBrown

Hi Elina- Sorry to hear that you are having problems playing, I feel your pain! I am using an iPhone and iPad to play my games and everything is running smoothly for me. As the problem occurred after the recent iOS update it may well be that you are low on free memory on your device. This can cause apps to crash, check out your storage usage here: https://support.apple.com/en-us/HT201656
Try to delete some videos/apps that you do not need and see if you can free up some space, hopefully this does the trick!
Let me know how you get on :-)

I have 20GB free, so I feel like memory is not the problem, which is a bummer, because that would have been an easy fix.

Crusher18

Hi Elina- Sorry to hear that you are having problems playing, I feel your pain! I am using an iPhone and iPad to play my games and everything is running smoothly for me. As the problem occurred after the recent iOS update it may well be that you are low on free memory on your device. This can cause apps to crash, check out your storage usage here: https://support.apple.com/en-us/HT201656

Try to delete some videos/apps that you do not need and see if you can free up some space, hopefully this does the trick!

Let me know how you get on :-)

StuckInATree

Not much you can do really, If you're game is connected to either Facebook or Kingdom I'd start with reinstalling both games and testing them again.

Accepted answers

All comments

StuckInATree

Not much you can do really, If you're game is connected to either Facebook or Kingdom I'd start with reinstalling both games and testing them again.

Crusher18

Try to delete some videos/apps that you do not need and see if you can free up some space, hopefully this does the trick!

Let me know how you get on :-)

ElinaBrown

Hi Elina- Sorry to hear that you are having problems playing, I feel your pain! I am using an iPhone and iPad to play my games and everything is running smoothly for me. As the problem occurred after the recent iOS update it may well be that you are low on free memory on your device. This can cause apps to crash, check out your storage usage here: https://support.apple.com/en-us/HT201656
Try to delete some videos/apps that you do not need and see if you can free up some space, hopefully this does the trick!
Let me know how you get on :-)

I have 20GB free, so I feel like memory is not the problem, which is a bummer, because that would have been an easy fix.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Recent Announcements

Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…