Candy Crush Saga

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Can we a get a time frame as to when the Facebook connection problem will be resolved?

Unable to connect to any king games on tablet or phone using wifi or 4G. Can we a get a time frame as to when the Facebook connection problem will be resolved?

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Kelly_C

Hi Jonathan!
Looks like there's an issue with all games.
Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

There is a comment posted just now that says they're working on the problem.

Kelly_C

Hi Jonathan!
Looks like there's an issue with all games.
Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Same here

Jonathan_Howard

Hi Jonathan!
Looks like there's an issue with all games.
Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Lol still didnt answer the question. Just directed me to a post I had already commented on. I guess you dont have an answer.?

Wunderbaum

Hi Jonathan!

Looks like there's an issue with all games.

Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Accepted answers

All comments

Wunderbaum

Hi Jonathan!

Looks like there's an issue with all games.

Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Jonathan_Howard

Hi Jonathan!
Looks like there's an issue with all games.
Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Lol still didnt answer the question. Just directed me to a post I had already commented on. I guess you dont have an answer.?

Kelly_C

Hi Jonathan!
Looks like there's an issue with all games.
Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Same here

Kelly_C

Hi Jonathan!
Looks like there's an issue with all games.
Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

There is a comment posted just now that says they're working on the problem.

Quick Links

Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks