Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Game on iPad, on level 9197, it seems the cherry should fall through to the left, but doesn’t. It gets stuck. It happens twice on last move.
Thanks for any help you can give
Hello @JReed🤗 Hearty Welcome to our sweet King Community!
It has been 3 years since the opening question was posted! The game has changed a lot since then.
Can you please open a new post using this link --> Ask a New Question in Candy Crush Saga, so that we can discuss in detail?
Thanks🍫🍫
I’m still having this issue. Playing on both iPad and iPhone. I’ve beaten the level 4 or 5 times it it would have fallen through.
Welcome back to the King Community.🥰
Can you tell me a little more about on which device you're playing this game?
When I get your information I will check the level from that device.
Thank you.
I am also facing the same problem. At least in four attempts, I find that the last cherry gets stuck at the exit and does not fall through the clear opening. As a result, I am stuck at the game since last two days and must have made 50 attempts to clear the level 9197.
@555gennie Hi and welcome,
Try checking you device and game is up to date log out and restart your device and then log back in and see if this resolves the issue.
There have been a few levels with issues but not seen this one on the list, so maybe a temporary issue. other than that will be tomorrow before we can get any news on this level
Thank you
Hi and Welcome to our Community
Something has gone wrong on many level with that same error. The Game Studio discovered and is working on a fix already.
for more info HERE.
New here? Sign in or create an account to join the fun.
how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
C como conecto la cuenta de correo a la cuenta del juego.
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…