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Where did all my boosters/special candies go?

Lady_Tamastara
Lady_Tamastara Posts: 1 Newbie
in Support

When I reconnected to fb on my phone all my candies (boosters) are gone. like multi-color candies, lollipops, free switch and candy fish.

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Answers

  • Crusher18
    Crusher18 Posts: 1,286 Level 2

    Hey Lady Tamastara-  If these are Boosters that you are bought you should be able to restore them. On the game home page in the bottom left side you will find the Settings and in the settings there is an option to "Restore Purchases" any Boosters that you have bought should be in your account again :)

    However if these are Boosters that you won, then you will need to win some more. I have noticed a lot of challenges recently where you can win a lot more Boosters especially over the weekends- so keep an eye out on these.

    Sometimes the Boosters go missing after an update to the game, so be sure to remove the automatic updates on your device and only update the game once you have used all of your free goodies (just to be safe.)

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  • Teresa_Kreiser
    Teresa_Kreiser Posts: 1 Newbie

    Yeah well I didn't have that many but at least 6 or 8 of each booster maybe 9 of the speckled balls and 10 of the fish no upgrade same phone I've been playing on forover a year and a half or more and all my sisters are gone why 

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