How to get Level 500 banner?

Hello Danielle I would give the banner a bit more a chance to show up if I were you. Your Profile shows that you are only at level 501 and I know from others people's post that neither the banner, nor the Milestone Challenge show up immediately.

Please note though that not everyone gets a banner, or the Milestone Challenge.

Hi @DanielleJohnson that is a good question, but not one I am qualified to answer with any authority.

The official response is that the game has too many players to allow every feature to be delivered to every player.

Another official response is that things like the Milestone Challenge and the milestone banner are just tests, so they only get delivered to small test groups. The idea being that the small test group is monitored and then the feature rolled out to more players if the test gets a good result.

I don't know for sure as I am just a player like you are, but I don't fully believe either explanation.

My pleasure @DanielleJohnson I hope you manage to obtain your banner one way, or the other.

One thing you might not know about the milestone banner is that the first one you get is the only one you get. That is, if you receive your level 500 banner you probably won't get any of the others.

The only time that this isn't the case is if you receive the Milestone Challenge again.

Hello @jrutha please see if the video linked below helps you understand how to move the frog.