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candy crush saga is always crashin on my windows 10 mobile. I need to reinstall it always in order to play. If i quit the app it never open again. So i need to reinstall it again to play every time. Plz help
Hi Ishu!
Uh-ohh :-| The tricky thing with Windows Phones is that you have almost no options to check where the issue is located.
I suggest you:
1) Use up any boosters and lives in the game
2) Make sure the game is connected to Facebook in order to save your level progress, highscores and gold bars
3) Do a completed backup of your mobile data
4) Do a factory reset of your phone
5) Your phone will now be wiped of any data and be as fresh as when you took it out of the box and you can now start by installing Candy Crush, start the game and connect to Facebook.
Cheers :-)
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks