Candy Crush Saga

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Candy Crush freezing

The game has been freezing for the past 3-4 days. It starts up (slow) and I can usually finish, but game play is significantly affected. I play on the computer via Facebook. Have already checked internet speeds, checked for malware, cleared cache and cookies, and contacted Facebook.

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Wunderbaum

Hi Kathleen!

Have you tried playing the game on King.com?

I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)