Candy crush not allowing me to pass the bridge

This happens quite often where I get to the end of my current set of levels and can select friends to help or wait 3 days. The counter is still at 69 hours left and I've been waiting for 3 days...also I asked a bunch of people to help who clicked to accept but it's still showing that no friends have helped me. I know a lot of ppl seem to have this issue. Please resolve! thanks!