Games not loading correctly.

Kiwi_jill_ · May 2016

After a few moves in each game, the screen goes black and the games are aborted. This problem not only exists in Candy Crunch Jelly, but also Candy Crush Saga and Candy Crush Soda Saga. Have deleted all 3 games and reloaded them, but problem still exists. I play on my iPad not my mobile.

Wunderbaum · May 2016

Hi Kiwi!

Which iPad and OS version do you have?

Some of the older iPad versions are no longer compatible with the game.

Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash

Cheers :-)

Alan-2 · May 2016

I was having the same issue with Candy Crush Soda and, checking the iPad out, found that I was very low on available memory. Off-loading a bunch of videos and photos from my iPad and opening up available memory may the games much more stable.

Games not loading correctly.

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