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Synchronization Problem
King_Breaker
Posts: 16
Level 2
in Support
Hi,
I've been having trouble synchronize between the various platforms for more than a month and KING still have not been able to resolve it.
It's very frustrating and the fun of playing has already passed.
The default level is 11436,
As a result I wasted a lot of boosters and levels lives.
Home PC (Win. 11) –11479
Work PC (Win. 10) – 11441
Android Phone – 11441
Facebook - 11441
Can someone help me to fix it ?
Thanks.
Answers
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Hi @King_Breaker !
If your levels do not sync between devices, please try these steps on all devices you play on:
-Make sure the app is updated first in your app store
-Disconnect the game from your King or Facebook account
-Force close/ stop the app
-Restart the device
-Open the game and reconnect to your Kin g or Facebook account
Hope this helps!
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Hello @King_Breaker I think playing only on your Home PC will be successful.
Because I also get a lot of issues when playing in 2 devices simultaneously.
In the last few days, I was having sam's streak on my laptop and it hibernated because of low battery. Then I started playing on my tablet. As a result of that, I completely lost sam's streak.
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