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It shows up on my Facebook notifications, but does not carry over to my game. I have tried both installing and re- installing both Facebook and Candy Crush. Both items are up to date. Please advise.
I'm having the same problem. None of the things my friends are sending are getting to me. I did the fix suggested here. I also uninstalled the app, which annoyingly loses all your won extras. Nothing helped.
I've tried this "fix" and it doesn't fix anything.
Hi Yvonne!
I suggest you first try switching your Internet connection from WiFi to 3G/4G
If the issue persists then try connecting the game to Kingdom instead of Facebook:
1) Start the game on your mobile device
2) Click on the circle menu, lower left corner
3) Click on the green cogwheel icon and from here scroll to 'disconnect Facebook'
4) Close the windows and you are now back to the main screen
5) Click once again on the circle menu, lower left corner and now you can click on the orange ikon with the crown
Once Candy Crush Saga is connected to Kingdom you should now be able to use all features in the game.
Cheers :-)
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
