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Video's lost after putchase
Steffie85
Posts: 2 Newbie
in Discussions
Good morning!
I decided to buy a booster (something I have never done before and will never now do again!) and since then I have lost my videos that I couild watch for extra moves/boosters etc. I have seen comments on other questions saying that it's nothing to do with the purchase and you're not always guaranteed to have the videos but it is a HUGE coincidence that I lose them as soon as I pay for a booster. Please tell me how I can get them back as the game is now impossible to play and I'm starting to lose interest in something I found quite fun 😢
Comments
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Hello @Steffie85 a lot of people have posted on this forum that they have lost all means of obtaining free boosters after making one purchase. No one has ever posted that they have had their free booster features returned to them after making a purchase.
Based on this anecdotal evidence the only conclusion that can be drawn is that if you make any purchase at all then you will lose the majority of the features that provide you with free boosters.
There is no way of getting them back into your current game. You would have to start the game again with a new email address to get your features back.
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quote:
Videos lost after purchase
Welcome, newcomer (@Steffie85); but it's the unfortunate truth that once you buy, those ads go bye-bye (here's a recent example).
If you'd like to try doing as @Alienscar suggested (starting over with a different email address), also use a device that you've never had the game on before (or a formatted one); as all devices used for the game are tagged...
