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My mobile always login to a wrong Candy Crush account. I tried to reinstall the facebook and Candy Crush apps but it always login to the wrong account directly. How I can login the correct account?
Hmm Cathy maybe try clearing cache and history in Safari and your Facebook app on your iOS after logging out of both your Facebook in Safari and your Facebook in the Facebook app?
It's ok now. Thanks Randle!
Hi Randle,
After all your process, it still login the wrong account automatically. Any other missing steps? Thanks!
Hey Cathy,
Make sure you disable the Facebook connection in the Candy Crush Saga app on your iOS.
Log out of Facebook in your Facebook app on your iOS.
Check Safari and make sure you are disconnected from Facebook there too.
Now open the Facebook app and connect to the correct Facebook account.
Open Candy Crush Saga and connect to Facebook; it should automatically take that account.
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My app store won't open
Can you please send some ads and gifts in my game
I have lost my current level it has gone back to level 1 Please help me retrieve my current level
Where are the games listed?
Aysa ku
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
