My mobile always login to a wrong Candy Crush account

Cathy_Chan · July 2016

My mobile always login to a wrong Candy Crush account. I tried to reinstall the facebook and Candy Crush apps but it always login to the wrong account directly. How I can login the correct account?

Randle · July 2016

Hmm Cathy maybe try clearing cache and history in Safari and your Facebook app on your iOS after logging out of both your Facebook in Safari and your Facebook in the Facebook app?

Randle · July 2016

Hey Cathy,

Make sure you disable the Facebook connection in the Candy Crush Saga app on your iOS.

Log out of Facebook in your Facebook app on your iOS.

Check Safari and make sure you are disconnected from Facebook there too.

Now open the Facebook app and connect to the correct Facebook account.

Open Candy Crush Saga and connect to Facebook; it should automatically take that account.

Cathy_Chan · July 2016

Hi Randle,

After all your process, it still login the wrong account automatically. Any other missing steps? Thanks!

Randle · July 2016

Hmm Cathy maybe try clearing cache and history in Safari and your Facebook app on your iOS after logging out of both your Facebook in Safari and your Facebook in the Facebook app?

Cathy_Chan · July 2016

It's ok now. Thanks Randle!

My mobile always login to a wrong Candy Crush account

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