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I go to the game music is on but I cannot get any movement.

recross1014

recross1014 Posts: 17

Level 2

April 2022 edited April 2022 in Support

Hi,

I go to your site, the music comes on but I cannot get any movement. Can you help me?

Thanks

recross1014

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recross1014 Posts: 17
Level 2

April 2022 Answer ✓
ok, I see it..hang on
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José_Savelkoul Posts: 559

April 2022 Answer ✓
Have you tried to click and drag? See this post for info:
https://community.king.com/en/candy-crush-saga/discussion/370152/candies-are-not-moving-on-facebook#latest
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Answers

kiara_wael Posts: 155,890

April 2022 edited April 2022
https://community.king.com/en/candy-crush-saga/discussion/369845/i-go-to-the-game-music-is-on-but-i-cannot-get-any-movement

Hi and Welcome to the King Community
Do you want to login to King.com? and Please edit your post dont show your email addresses to the public.
https://community.king.com/en/candy-crush-saga/discussion/353744/%EF%BB%BFking-com-game-not-loading-login-not-working
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recross1014 Posts: 17
Level 2

April 2022
How do I edit my post?
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kiara_wael Posts: 155,890

April 2022
https://community.king.com/en/candy-crush-saga/discussion/comment/2166831#Comment_2166831

Hi @recross1014 , Click Gear and edit your post
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Lindark Posts: 5,681

April 2022
Do you mean on the app? Are you able to try rebooting your phone?
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recross1014 Posts: 17
Level 2

April 2022
https://community.king.com/en/candy-crush-saga/discussion/comment/2166850#Comment_2166850

I am in your Kings support. I am also on a desk top computer (Apple).
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recross1014 Posts: 17
Level 2

April 2022
I am not on my phone. I am on my desk top apple computer, I went to fan page then went to support, then I signed in.
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recross1014 Posts: 17
Level 2

April 2022
there is no screw on this
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recross1014 Posts: 17
Level 2

April 2022 Answer ✓
ok, I see it..hang on
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0 · Helpful Sweet Love Haha
recross1014 Posts: 17
Level 2

April 2022
https://community.king.com/en/candy-crush-saga/discussion/369845/i-go-to-the-game-music-is-on-but-i-cannot-get-any-movement

I am unable to play, I have the same problem today as I did yesterday. Music comes on, go to make a move and nothing. No movement. How long does it take to fix? I am on a desk top/Apple computer. Please help!
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José_Savelkoul Posts: 559

April 2022 Answer ✓
Have you tried to click and drag? See this post for info:
https://community.king.com/en/candy-crush-saga/discussion/370152/candies-are-not-moving-on-facebook#latest
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