Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Facebook connection issue

My candy crush saga apps does not allow me to login into my Facebook account. It is locked under by another account (my son's facebook account). I try reset; log in; log out but to no avail. It stay at the page showing "you have already authorised Candy Crush Saga" and unable to change to my face book account.

Accepted answers

All comments

Hey Dennis,

If you share an iPhone or an iPad, then it's crucial to do a few steps prior to handing over the device.

Make sure you have logged out your Candy Crush Saga app from your Kingdom and your Facebook account.

Make sure you are logged out from Facebook through the Facebook app installed on the device.

Open Safari, and make sure you are logged out from your Facebook there too. Clear your cache and empty the history. Personally I'd recommend a restart too at this point..

You can also go to your general settings and then your apps. Select Safari and clear cache from there too.

Now another person can properly connect without synchronizing with anybody else's progress.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hey Dennis,

If you share an iPhone or an iPad, then it's crucial to do a few steps prior to handing over the device.

Make sure you have logged out your Candy Crush Saga app from your Kingdom and your Facebook account.

Make sure you are logged out from Facebook through the Facebook app installed on the device.

Open Safari, and make sure you are logged out from your Facebook there too. Clear your cache and empty the history. Personally I'd recommend a restart too at this point..

You can also go to your general settings and then your apps. Select Safari and clear cache from there too.

Now another person can properly connect without synchronizing with anybody else's progress.

Retrieve my current level
I have lost my current level it has gone back to level 1 Please help me retrieve my current level
Games
Where are the games listed?
Mere game me extra moves nhi aate
Aysa ku
How can they help me pass level 18455?
I need some help to pass level 18455. Any tips or advice would be appreciated.
Not receiving rewards
HI. There were 3 times I didn't recieve my daily rewards And I have just completed more than the four rounds to recieve the "super bomb" and haven't recieved this either.

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…