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I have a mobile Lumia 540, I installed Candy Crush Saga on that previously I was playing with my King ID. But from now onwards I want to play with my facebook friends but i am unable to connect. Please Help.
Thanks in Advance.
I am really sorry that you are still experiencing a problem. I would like to check your account, so I have sent you a private message :-)
Please click on the envelope icon in the top right hand corner of the screen.
Thanks!
Tried , didn't worked :-(
Hi Sneha- Welcome to King Care! I am sorry that you are experiencing a problem connecting your game to Facebook on your Windows mobile. Let's try and get you back on track! Here are a few steps which will improve your gaming experience and hopefully fix the problem:a. Go to Settings > system > advertising id. Now make sure the Advertising ID switch is set to "Off."b. Please close all apps and restart the device by pressing and holding the Power button until you see the "Slide down to power off" option. Then flick down. After it's off press the Power button to turn the phone back on.c. Please check for any updates for your device and apps: On Start, tap Marketplace or Store. If updates are available, tap Updates, and then tap Update all.d. Clear the cache frequently by entering the Settings menu in Internet Explorer and choosing the delete history option. Let me know how you get on :-)
Hi Sneha- Welcome to King Care! I am sorry that you are experiencing a problem connecting your game to Facebook on your Windows mobile. Let's try and get you back on track!
Here are a few steps which will improve your gaming experience and hopefully fix the problem:
a. Go to Settings > system > advertising id. Now make sure the Advertising ID switch is set to "Off."
b. Please close all apps and restart the device by pressing and holding the Power button until you see the "Slide down to power off" option. Then flick down. After it's off press the Power button to turn the phone back on.
c. Please check for any updates for your device and apps: On Start, tap Marketplace or Store. If updates are available, tap Updates, and then tap Update all.
d. Clear the cache frequently by entering the Settings menu in Internet Explorer and choosing the delete history option.
Let me know how you get on :-)
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
